Privacy Policy

Version effective from 2024-07-29

1. General Provisions

This Privacy Policy (hereinafter referred to as the "Privacy Policy") governs the main rules and conditions for the processing of personal data, including the collection, use, storage, and protection of personal data, applicable to all visitors of the website www.dekoti.lt (hereinafter referred to as the "Website"), individuals taking active actions on DEKOTI's social media accounts (e.g., Instagram), those who have consented to receive DEKOTI marketing information and materials, and those participating in DEKOTI-organized campaigns (hereinafter referred to as the "Users").

It is considered that the User has reviewed and agrees to comply with the Privacy Policy when visiting www.dekoti.lt, DEKOTI's social media accounts, agreeing to receive marketing information, or participating in DEKOTI campaigns.

If the User disagrees with any provision of the Privacy Policy, they may not visit the Website, take active actions on DEKOTI's social media accounts, or participate in DEKOTI campaigns.

The controller of the User's personal data is MB Panja Baltic, legal entity code 306958087, address Zygio str. 90-153, Vilnius, Lithuania, contact phone number +37068444219, email address: info@dekoti.lt.

The User's personal data will be processed in accordance with the General Data Protection Regulation, the Law on the Legal Protection of Personal Data of the Republic of Lithuania, and other applicable legal requirements.

2. Collection and Processing of Personal Data

2.1. Personal data refers to any information collected by DEKOTI about the User that can be used to identify the User and is stored electronically. Personal data includes any information, such as the name, surname, email address, phone number, IP address, device information, browsing history on the www.dekoti.lt website, payment details, purchase history, and the content of WhatsApp or Messenger Live Chat conversations. This data also includes the User's personal information available in the public domain, which DEKOTI becomes aware of when the User contacts DEKOTI through social media or takes active actions on DEKOTI's social media accounts. Additionally, personal data that you voluntarily provide on the Website may be collected to respond to your inquiries or provide certain services.

3. Storage and Protection of Personal Data

3.1. When processing the User's personal data, DEKOTI implements organizational and technical measures that ensure the protection of personal data against accidental or unlawful destruction, alteration, disclosure, and any other unlawful processing.

3.2. We will retain your personal data for as long as it is necessary to fulfill our legal obligations or to conduct our business interests.

3.3. Users who have provided their contact information and expressed a desire to receive information about DEKOTI's goods and services through electronic communication means (email, SMS, etc.) will receive offers, newsletters, and other promotional materials from DEKOTI, as well as inquiries about the purchased goods.

3.4. The User has the right to opt-out of receiving direct marketing messages at any time by notifying DEKOTI via email at info@dekoti.lt.

3.5. Depending on the goods and/or services provided by DEKOTI, the functions, and other interactions with DEKOTI, we may process the following User personal data:

3.5.1. Collected and processed personal data: User's first name, last name, email address, phone number, payment details, purchase history, invoice details. The purpose of processing this data is to provide goods or services, contract formation, and execution; the basis for processing is the User's consent and contract execution; the data retention period is 10 years after the contract is formed.

3.5.2. Collected and processed personal data: Email address, phone number, first name, last name. The purpose of processing this data is customer service; the basis for processing is the User's consent; the data retention period is 90 days.

4. Data Sharing with Third Parties

4.1. We share your personal data only with trusted third parties and only to properly implement the purposes of personal data processing. We may also share your personal data when required by applicable legal laws or when necessary for the provision of our services.

4.2. Each time a User visits the Website, DEKOTI collects information about how Users use the Website using third-party software, "Google Analytics." For example, the actions of the User on the Website and their behavioral patterns are recorded. This service is used to determine the number of visitors to the Website and its various parts. The collected information helps to understand how the Website works and how DEKOTI could improve it.

4.3. The Website includes videos from the "YouTube" platform. The service provider "YouTube" controls all the information collected when individuals view its content. The privacy policy of the "YouTube" service provider is available at https://www.youtube.com/intl/ALL_lt/howyoutubeworks/policies/overview/.

4.4. Some video content linked on the Website is hosted using the "Vimeo" services. The privacy policy of the "Vimeo" service provider is available at https://vimeo.com/privacy.

5. Cookies and Tracking Technologies

5.1. Our Website may use cookies and other tracking technologies to enhance your user experience and analyze traffic. You can choose to accept or decline the use of cookies at any time in your browser settings.

5.2. We do not link the visitor's IP address, email address, or other personal information with data that could identify the visitor. This means that each visitor's session will be recorded, but the website visitor will remain anonymous.

5.3. DEKOTI uses strictly necessary cookies: these are essential for the Website to function. The basis for processing data with such cookies is the proper execution of the contract. DEKOTI ensures the quality and security of the visit. These may include cookies that, for example, allow the User to use the shopping cart function or other services.

5.4. DEKOTI uses analytical cookies: these allow DEKOTI to recognize and count website visitors and track how visitors move around the Website. This helps DEKOTI improve the Website's performance, for example, by ensuring that users can easily find what they are looking for. The basis for processing data collected by these cookies is the User's consent.

6. Your Rights

6.1. The User has the right to access the personal data collected and processed about them, as well as to request the correction or deletion of such data. You also have the right to withdraw your consent by notifying us via email at info@dekoti.lt.

7. Final Provisions

7.1. DEKOTI may update or change this Privacy Policy at any time. Such updated or modified Privacy Policy will become effective upon its publication on the DEKOTI Website. Users should periodically check it to ensure they agree with the current version of the Privacy Policy.